Senior Email Deliverability Engineer



The Senior Systems Administrator supports the Genius.com, Inc customer-facing production email systems and is a member of the Production Operations team that operates a large server farm. This individual also provides sysadmin support for production systems. The ideal candidate is an expert in email systems, writing scripts and tools to gather deep insights into email operations and to continually improve email delivery. The candidate must have real world experience operating a large email server farm in a fast paced environment, preferably in the SaaS market.



Your job responsibilities include:



Member of a team responsible for the uptime and integrity of a large email server farm

ISP relations: Improve email delivery through approaches that are scalable and fit the company's goals. Establish "best practice guidelines" that are in compliance with industry standards, whitelists and industry best practices and manage ISP feedback loop

CAN-SPAM compliance, including ongoing monitoring of corporate email, firewall and anti-spam solutions to understand and respond to evolving restrictions and requirements.

Incident response for server outages

Handle incident response for abuse

Design and implement fault tolerant and redundant architectures using the latest technologies

Change management through adherence to rigorous change control procedures

Troubleshoot applications in a LAMP environment

Mentor to other technical staff

Write operational documentation and troubleshooting guidelines

Work with product engineering to enhance email deliverability through product enhancements

Rotating pager duty required as well as night/weekend work

Requirements and skills/qualifications



5+ years experience working in 24 x 7 x 365 uptime environment

3+ years working with SMTP servers (Postfix/Qmail/Sendmail)

3+ years experience working in Linux environment

3+ years experiencing scripting in shell, Perl, Python

Strong knowledge of SMTP RFC's as well as SMTP protocol

Understanding of ISP delivery policies such as spam scoring, bounce handling and filtering logic

Track record of building and managing strong relationships and feedback loops with ISPs

Expertise in best practices for email creation, sending and list management to ensure delivery

Advanced knowledge of email authentication protocols such and SPF and DKIM

Excellent organizational skills and ability to self-project manage

Excellent communications skills and ability to collaborate effectively as part of a high performance team

BA/BS CS/Math/Engineering or related field



Genius.com, Inc offers very competitive salaries and benefits, including medical, vision, dental, vacation, sick leave and a 401(K) program.

Please email resumes to: careers@genius.com.




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